Privacy policy
PosesWith - poseswith.com
Last updated: 15 November 2026. Version 1.
This policy explains what personal information we collect when you use PosesWith, why we use it, who we share it with, how long we keep it and what your rights are. It also covers the cookies we use.
The short version
- We collect what we need to run your account, make your pictures, take payments and keep the site secure.
- We never sell your information. We never use your uploads or pictures to train AI ourselves. Some of the AI services we use may - see section 4.
- We use outside services to run PosesWith, including AI image and video services based in the US and the EU, and an AI service that checks uploads and pictures. Your uploads are sent to them only to make and check your pictures.
- Analytics and session recordings run only if you allow analytics cookies, on our public website pages, the sign-up page, and the studio pages where you make things (your dashboard, Shoots, Products, Models, Locations and Library). Advertising cookies run only if you allow them, on our public website pages, the sign-up page, the page you land on after signing up, and the confirmation page after you buy credit. Neither runs on your Account, Billing or Security pages, except that advertising cookies, if you allow them, record a purchase on the confirmation page after you buy credit. If you allow advertising but not analytics, Google still receives a basic record of the pages you view, with no cookie (see 10.3).
- You can ask for a copy of your data, or for it to be deleted, from the "Your data and rights" card on your Account page.
- You can object to how we use your information at any time - see section 7.
1. Who we are
PosesWith is run by Richard Cutler trading as PosesWith, a sole trader in England. He is the "controller" of your personal information, which means he decides how it is used and is responsible for it under UK data protection law.
- Business address: The Bristol Office, 2nd Floor, 5 High Street, Westbury-on-Trym, Bristol, BS9 3BY. Post only - not open to visitors.
- Email: support@poseswith.com
- Registered with the Information Commissioner's Office (ICO): registration number to follow
2. What we collect
2.1 Information you give us
- Account details: your email address, password (stored scrambled, so we can't read it), your name, your business or store name, your website address, country, currency, and your confirmation that you are 18 or over.
- Billing details: the invoice details you enter, such as a name, business name, address and VAT number, and the email address for invoices.
- Your uploads: product photos, logos and anything else you upload, and the product details you enter. When you upload a photo, we remove the hidden data that phones and cameras save in it - such as where and when it was taken and the device it was taken on - so we never keep it or send it on.
- What you make: your shoots, the pictures and clips we make for you, your choices of models and locations (including the garment size your model wears), and any exclusive models or locations.
- When payments open: if we can't take payments from your country yet and you ask us to email you when we can - from the top-up page, when you sign up, or on our Pricing page - your email address, that country, when you asked and the wording you agreed to.
- Reports and messages: when you report a picture or clip (the reason and your note), and any emails or contact form messages you send us (your name, email address and message).
- Age check (only if we are told an account may belong to someone under 18): the ID you send us - a photo of a passport or driving licence, with everything but your name and date of birth covered if you wish. We only look at it to check the date of birth and don't keep it. We keep only the date of the check and whether the account holder was 18 or over (section 12).
2.2 Information we collect when you use PosesWith
- Sign-in and security records: the date and time of sign-ins, failed sign-ins and account changes, the IP address used, the country it comes from and the browser or device. After 5 wrong passwords in a row we pause sign-in for 5 minutes and email you, so we keep a count of them until you next sign in. If we lock an account for security or misuse, we record why.
- Two-step sign-in: it is on by default, with a code we email you when you sign in on a new device (the code is worked out when it is needed and not stored). If you use an authenticator app instead, the secret key that links it, so we can check your codes. Your recovery codes, if you ask for them; and for each passkey, its name, when you added it and its public key. Your fingerprint, face or device PIN never leave your device - we never receive them.
- Account activity: when your account was last used, so we know if it hasn't been used for 2 years.
- Payment records: what you bought, when, how much, the VAT charged (if any), and the evidence of your country that tax law requires us to keep: your billing address, the country of your card, the country of the IP address used, and, if you gave us an EU VAT number, the result of our check of it with the EU's VIES service.
- Checks on content: the results of the automatic checks we run on uploads and pictures (for example whether a photo shows a person's face, or whether a picture came out right).
2.3 Payment card details
Card payments are handled by our payment provider. We never see or keep your full card number. The provider tells us the payment amount and result, the type of card and its last four digits, the country it was issued in, and the billing name and address you enter at checkout.
2.4 Information from analytics (only with your consent)
If you allow analytics cookies, we collect how you use our public website pages, the sign-up page, and the studio pages where you make things (your dashboard, Shoots, Products, Models, Locations and Library): the pages you visit, how you arrived, your general location (country or city), your device and browser, and recordings of how you move around and click on the page. Text you type and sensitive content are hidden in recordings. In the studio, recordings hide all the text and pictures on your screen, so we see how the site is used, not your content. See section 10.
2.5 Information for advertising (only with your consent)
If you allow advertising cookies, our advertising services - Google Ads, Meta (Facebook and Instagram) and Microsoft Advertising - collect, on our public website pages, the sign-up page, the page you land on after signing up, and the confirmation page after you buy credit: which advert brought you to us, the pages you visit, that you signed up, and that you bought credit and how much. We use this to measure our adverts, and to show our adverts to people who have visited us or signed up but not yet bought credit. If you also allow analytics, Google Analytics and Microsoft Clarity share what they record with Google Ads and Microsoft Advertising (section 10.4). See section 10.
2.6 If you appear in a photo someone else uploaded
Users upload photos of their products. Sometimes a photo shows a person - for example, someone wearing the product. If that's you:
- What we hold: the photo, and the result of our check that it shows a person.
- Why: so the user can make pictures of their product. A photo that shows a person's face can't be used until it is optimised, which removes everything but the product. Before that, our own system covers the face, so it is never sent to the AI services that make pictures (see 3.2). Our lawful basis is legitimate interests - the user's, and ours - in making pictures of their products.
- Who receives it: the user who uploaded it; our team, if they need to check content; the AI service that checks uploads (based in the US), which looks at the photo to see whether it shows a face and where; and, once your face has been covered, the AI service that optimises the photo (based in the US). See sections 4 and 5 for the safeguards.
- How long: until the photo is optimised (we then keep only the version with your face covered), and in any case as long as the user keeps the product (see section 6).
- Your rights: you can ask us to delete the photo, or object to our using it, by emailing support@poseswith.com. Tell us which product or photo it is, or describe yourself in it, so we can find it. You can also complain to the ICO (see section 9).
The user who uploaded it confirmed they had your permission.
2.7 What you have to give us
To open an account, you must give us your name or business name, an email address and a password, choose your country and currency, and confirm you are 18 or over. We need these to provide PosesWith under our Terms, so without them we can't open an account. Everything else - such as your website, the garment size for your model, and invoice details - is up to you.
When you buy credit, tax law requires us to keep evidence of your country (see section 2.2). Without it, we can't take the payment.
3. Why we use it, and our lawful basis
UK data protection law says we must have a lawful reason (a "lawful basis") for each use of your information. These are ours.
| What | Why we use it | Lawful basis |
|---|---|---|
| Account details | To create and run your account and send you service emails (receipts, report outcomes, account warnings) | Contract - we need it to provide the service you signed up for |
| Uploads and pictures | To make your pictures and clips and keep them in your account | Contract |
| Content checks | To check uploads and pictures are suitable and came out right, and to stop misuse | Contract, and our legitimate interest in keeping the service safe and lawful |
| Reports and support emails | To deal with reports, questions and complaints | Contract, and our legitimate interest in answering you |
| Payment and billing records | To take payments, issue invoices and keep tax records | Contract; legal obligation (UK tax law); and, for EU VAT, our legitimate interest in following the EU's VAT rules, which require these records |
| Sign-in records | To keep accounts secure and spot misuse | Legitimate interest in security and fraud prevention |
| Age check (ID, and the result of the check) | To keep PosesWith for people aged 18 or over, as our Terms require, and to refund unused credit if an account belongs to someone under 18 | Legitimate interest in keeping the service for adults and dealing fairly with accounts opened by children |
| Evidence of your country on payments (billing address, card country, IP address country, VAT number check) | To work out which VAT applies, check that we can take payments from your country, and keep the evidence EU VAT law requires | Legitimate interest in following the EU's VAT rules, which require it |
| Your IP address on our public pages (not stored) | To show prices in your currency | Legitimate interest in showing you prices that apply to you |
| Analytics and session recordings | To understand how people use our website and studio and improve them | Consent - only if you allow analytics cookies (if you allow only advertising, Google still receives a basic page record with no cookie - see 10.3) |
| Advertising | To measure our adverts and show them to people who have visited us | Consent - only if you allow advertising cookies |
| News and offers emails | To tell you about new features and offers | Consent - only if you tick the box on your Account page |
| "Email me when payments open" | To email you once, when we can take payments from your country | Consent - only if you press the button, tick the box or give us your email address for it |
| Essential cookies | To sign you in and keep the site secure | Strictly necessary - no consent needed |
Where we rely on legitimate interest, we have weighed it against your rights and kept what we use to the minimum. You can object to it (see section 7).
Where we rely on consent, you can withdraw it at any time: for cookies, see section 10; for news and offers, untick the box on your Account page or use the link in any of those emails; for the email about payments opening, remove it on your Account page (under Emails), use the link we showed you when you asked, or email us.
3.1 Emails we send
We send emails about your account and the service, such as receipts, report outcomes and warnings before an account is closed - section 4.1 of our Terms lists them all. Two of them, "a model you made is ready" and "your credit is running low", you can turn off on your Account page. We only send news and offers if you tick the box for them on your Account page. It starts unticked, and you can untick it at any time.
3.2 Automatic checks
We use automatic checks in two places. The checks are run by an AI service that acts only on our instructions (see section 4).
Uploads. When you upload a product photo, an automatic check looks at it:
- If it shows a person's face, we tell you on the product, and with a pop-up if you try to use it. The product can't be used until you optimise the photo, which removes everything but the product. You can do this yourself straight away. Before the photo is optimised, our own system covers the person's face, so the face is never sent to the AI services that make pictures. If we can't hide it fully, we don't send the photo or charge you, and ask for a photo without a person's face. Once the photo is optimised, we keep only the copy with the face covered - the photo as you uploaded it is deleted.
- If it shows hair or more than the product, or isn't clear, we suggest optimising it, but you can still use it.
- If it looks unsuitable - for example explicit, showing a child, a weapon, drugs or a hate symbol, or not a product - it is checked again, up to three times. If every check agrees, the product is held, a person reviews it, and we email you why (Terms 10.3).
- If the check can't run, the photo is held: we tell you on the product, try again automatically, and look into it ourselves if it keeps failing. It can't be used, or sent to the AI services that make pictures, until it has been checked.
Pictures we make. Every picture goes through a quality check before we deliver it. A picture that fails isn't delivered and isn't charged for.
We don't make decisions about you that have legal or similarly significant effects based only on automatic processing. A held upload is always reviewed by a person. No account is ever suspended or closed because of an automatic check. Two closures happen automatically when a time limit runs out, and only after we have told you: an account that hasn't been used for 2 years and has too little credit left to buy anything, after two warning emails (Terms 15.2); and an account we have locked for an age check, if we don't receive ID within 14 days of asking (Terms 3.1). A person always decides to lock an account and ask for ID, and the account can still be restored within 30 days of closing by sending ID.
4. Who we share it with
We never sell your personal information. Our website, your account and our emails run on our own servers in the UK, so no outside hosting or email company holds them. Our backups are kept, encrypted, with Dropbox in the US (see below). We share your information only with the services below, and only what each one needs:
| Who | What they receive | Why |
|---|---|---|
| AI image and video services (based in the US and the EU) | Your uploads and the instructions for each picture or clip | To make your pictures and clips |
| AI checking service (based in the US) | Your uploads, the product details you enter, and the pictures we make | To run the checks in section 3.2 and read what each product is. It acts only on our instructions and can't use them for anything else |
| Payment provider | Your card details, name, email address and billing address | To take payments and prevent fraud. For fraud prevention and its own legal duties, it acts as a controller under its own privacy policy |
| EU VAT number checking service (VIES, run by the European Commission and EU tax authorities) | An EU VAT number you give us, each time you buy credit | To check it is valid before we sell to you without VAT, as EU VAT law requires |
| Analytics services (only with your consent) | How you use our website and the studio pages where you make things (see section 10) | To understand and improve the website and the studio |
| Advertising services - Google, Meta and Microsoft (only with your consent) | Which advert brought you to us, the pages you visit, that you signed up, and that you bought credit and how much (see section 10), and, if you also allow analytics, what Google Analytics and Microsoft Clarity record | To measure our adverts, and show them to people who have visited us |
| Backup storage - Dropbox, in the US | An encrypted copy of our database and files | To restore the service if something goes wrong |
| Professional advisers | What they need, when needed | Accountants and lawyers, for tax and legal advice |
| Authorities | What the law requires | Where we must by law, or to report serious misuse |
We send your uploads to AI services only to make your pictures and clips, and to run the checks in section 3.2. Most of these services act only on our instructions and can't use what we send for anything else. Some of the image models we use are different: they are provided on terms that let the company that made the model use what we send to improve its models. For that use, that company decides what happens to the information, under its own privacy policy, and we can't control it.
A person's face in a product photo is never sent to any AI image service. Before the photo is optimised, our own system covers the face, and an optimised photo shows only the product.
If PosesWith is ever sold or transferred to someone else, your information would pass to them, and we would tell you.
5. Sending your information outside the UK
Our website, your account and our emails are hosted on our own servers in the UK.
Some of the services we use are based outside the UK:
- the AI image and video services that make your pictures and clips are based in the US and the EU, so your uploads and the instructions for your pictures are sent there;
- the AI service that checks uploads and pictures is based in the US;
- our backup storage service keeps our backups in the US;
- our payment provider processes payments in the US;
- our analytics services (only if you allow analytics cookies) are based in the US;
- our advertising services - Google, Meta and Microsoft (only if you allow advertising cookies) - are based in the US.
Some of these services use their own providers, which may be in other countries. Where they do, the service is responsible for protecting your information with one of the safeguards below.
When we send personal information outside the UK, we make sure it is protected, using one of these safeguards:
- the UK's "data bridge" with the US, where the service is certified under it;
- the UK's approved data transfer contract terms (the International Data Transfer Agreement or the UK Addendum to the EU standard contractual clauses);
- a country the UK has decided gives adequate protection; and
- for people in the EU, the EU–US Data Privacy Framework, where the service is certified under it, or the EU standard contractual clauses. Information sent from the EU to us in the UK is covered by the EU's decision that the UK gives adequate protection.
One of the AI image and video services we use doesn't offer any of these. It receives only product photos (with any person's face covered first - see section 4) and the instructions for each picture, deletes them from its systems about an hour after each picture is made, and says in its own terms that it acts only as a processor for its customers. We have judged that this keeps the risk to anyone low. You can ask us about it at support@poseswith.com.
You can ask us for more detail about the safeguard for a particular transfer by emailing support@poseswith.com.
6. How long we keep it
| What | How long |
|---|---|
| Your account, pictures, clips and shoots | Until your account is deleted, or until you delete them yourself |
| Products you upload, with their photos, including earlier photos you have replaced (we keep them, with a record of each change, so we can check which photo a picture was made from) | Until you remove the product. If a shot in one of your shoots includes it, we keep it, without showing it in your products, until you have deleted every shoot that includes it, and then delete it. Either way, it is deleted when your account is deleted |
| An account that hasn't been used for 2 years | Closed after 2 years (we email you 2 months and 1 month before), then deleted within 35 days of closing. An account with enough credit left for at least the cheapest thing on our price list is not closed, and is kept while that credit remains |
| An account you close | Deleted within 35 days of closing. You can restore it within the first 30 days; after that deletion starts and takes up to 5 days |
| Why we closed an account for a serious breach of our Terms (which rule, and whether it followed a report or our own checks) | 12 months after closing, even once the account is deleted, so an appeal can still be looked at (Terms section 13.6). Then deleted |
| Sign-in records, including failed sign-ins and their IP addresses | 90 days |
| Two-step sign-in and passkeys | Until you turn two-step sign-in off or remove the passkey, or your account is deleted |
| When you ticked or unticked news and offers | Until your account is deleted, so we can show you agreed |
| Your request to be emailed when payments open in your country | Until we send that one email, then deleted straight away. If we never send it, deleted after 2 years - or sooner if you remove it or your account is deleted |
| Payment and billing records, including the billing address, card country and IP address country used as VAT evidence | 10 years, because tax law requires it. When your account is deleted, we remove personal details from these records where we can. This record can't be changed once made. If something in it is wrong, we add a note to it |
| Picture reports | Until your account is deleted |
| Backups | Up to 6 months, then deleted. If your account is deleted, it drops out of our backups within that time |
| Technical logs (calls to the AI services we use, and error records) | Up to 3 months. They never contain your email address |
| Messages you send us through the site - the contact form, the "Your data and rights" card, refund requests and reports of a picture, clip or illegal content - with our replies, your emailed answers and any files you attach, and our decision | 2 years after we finish dealing with it, or 6 years if it is about a payment, refund or bank dispute, in case it needs to be looked at again or is needed for a legal claim. This applies even after your account is deleted. If you reply after we have finished, the time starts again from when we finish again |
| Emailed answers we can't match to a message | 90 days |
| ID sent for an age check | Deleted, with the email it came in, as soon as we have checked it. We keep the date of the check and whether the account holder was 18 or over until the account is deleted |
| Emails you send straight to support@poseswith.com | Deleted once your enquiry has been dealt with. Emails about refunds, cancellations, complaints or data requests are kept for up to 12 months |
| Analytics data (only with consent) | Kept by our analytics services for up to 14 months after your last visit, then deleted automatically |
| Advertising data (only with consent) | The cookies last as shown in section 10.4. Each advertising service keeps what it collects under its own policy |
After your account is deleted, we keep only:
- a record that the account existed - its number, country, currency and the dates it was opened, closed and deleted. Your name, email address and business details are removed;
- the record of your credit - top-ups, what it was spent on, refunds, and any credit lost when the account closed - and copies of the invoices we sent you, which show the name, address and any VAT number on them, for 10 years, as tax law requires, and then we delete them;
- our own records of what we paid our AI services for your pictures, linked only to the account number, deleted at the same time;
- shared models, pets and locations you made, which stay on the site for everyone, without your name;
- if we closed the account for a serious breach, which rule it broke, for 12 months after closing, in case you appeal;
- messages you sent us through the site, with our replies and our decisions, for the times shown above (2 years, or 6 years if about a payment, refund or bank dispute).
Messages and reports you sent us, and backups, are kept for the times shown above.
7. Your rights
Your right to object. Where we use your information because of our legitimate interests (section 3) - for example keeping sign-in records to protect accounts, or answering your emails - you can object at any time. We will stop, unless we have strong legitimate grounds that outweigh your interests, or we need it for a legal claim. You can always object to news and offers, and we will stop straight away. To object, use "Something else" in the Your data and rights card on your Account page, or email support@poseswith.com.
Under UK data protection law you have the right to:
- access - get a copy of the personal information we hold about you;
- rectification - have wrong or incomplete information corrected;
- erasure - have your information deleted, unless we must keep it (for example billing records required by tax law);
- restriction - ask us to limit how we use your information in some cases;
- portability - get information you gave us in a format you can reuse, where we use it on the basis of contract or consent;
- object - object to us using your information on the basis of legitimate interest;
- withdraw consent - at any time, where we rely on consent (such as analytics cookies). This doesn't affect anything done before you withdrew it.
You can correct most account details yourself on your Account page.
8. How to make a request
8.1 From your account (quickest and safest)
The quickest and safest way is from your account. Go to the Account page and use the "Your data and rights (GDPR and DSA)" card:
- Request a copy of my data - sends your request to us straight from your signed-in account, so we already know it's you.
- Delete all my data - explains what happens and then takes you to close your account. You have 30 days to change your mind and restore it. Any credit left in your account is lost when it closes. After that your account, pictures, products and exclusive models and locations are deleted, within 35 days of closing. We keep billing records for 10 years because tax law requires it.
- Something else - for any other request, such as objecting, making a complaint, correcting information, reporting content or questioning a removal. Choose what it's about, tell us more and press Send. It reaches us from your signed-in account, so we know it's you, and we email you a copy.
8.2 If you can't sign in
Email support@poseswith.com [link: mailto with the subject "GDPR data request"] from your account's email address, with the subject "GDPR data request", and tell us what you are asking for.
You can make a request in any other way too. We will just need to check it is really you before we act on it.
8.3 What happens next
- We will answer within one month. If a request is complicated, or you send several, we may extend this by up to two more months. If we do, we will tell you within the first month and explain why.
- Making a request is free. We may charge a reasonable fee, or refuse, only if a request is clearly unfounded or excessive.
9. Complaints
If you are unhappy with how we have used your information, please tell us first, and we will try to put it right. You can complain from the Your data and rights card on your Account page (choose "Something else", then "Complain about how you use my information"), or by emailing support@poseswith.com.
We will confirm we have received your complaint within 30 days (straight away if you use the Account page), look into it without delay, keep you told how it is going, and tell you the outcome.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk. If you live in the EU, you can also complain to the data protection authority in your country.
10. Cookies
10.1 What cookies are
Cookies are small files that a website stores in your browser. We also use similar technologies, such as local storage. We call them all "cookies" here.
10.2 Essential cookies
We use essential cookies to:
- keep you signed in;
- keep the site and your account secure;
- remember your cookie choice;
- remember small choices you make on a page.
The site can't work without them, so they don't need your consent.
| Cookie | What it does | How long it lasts |
|---|---|---|
.AspNetCore.Identity.Application |
Keeps you signed in | Until you close your browser, or 14 days if you tick "Remember me" (renewed while you use the site) |
Identity.TwoFactorUserId |
Remembers who is signing in between your password and your two-step code | A few minutes |
Identity.TwoFactorRememberMe |
Remembers that this browser passed two-step sign-in, if you tick "Remember this device" | 14 days |
.AspNetCore.Antiforgery. followed by a code |
Stops other websites sending forms in your name | Until you close your browser |
.AspNetCore.Mvc.CookieTempData |
Carries a message to the next page, such as "Your email choices are saved" | Until you close your browser |
pw-narrow |
Tells us you're on a small screen, so your products and models lists show fewer per page | Until you close your browser |
We also keep these in your browser's storage:
| Name | What it does | How long it lasts |
|---|---|---|
pw-consent |
Your cookie choice | Until you change it or clear your browser's data |
pw-shot-products-off- followed by a shoot number |
Remembers which products you've hidden on a shoot's page | Until you clear your browser's data |
| The page's scroll position | Puts you back in the same place after you save something | Until you close the tab |
Our cookie banner gives you two choices, Analytics and Advertising. Both are off until you allow them: Accept all allows both, Reject all allows neither, and Choose lets you pick.
10.3 Analytics cookies and session recordings (only with your consent)
On our public website pages, the sign-up page, and the studio pages where you make things (your dashboard, Shoots, Products, Models, Locations and Library), and only if you allow analytics cookies, we use Google Analytics and Microsoft Clarity to:
- count visits and see which pages are used and how people arrive;
- record how visitors move around and click on a page (session recordings), with text you type and sensitive content hidden. In the studio, recordings hide all the text and pictures on your screen.
They are never used on your Account, Billing or Security pages.
How Google uses this information: policies.google.com/technologies/partner-sites. How Microsoft uses it: the Microsoft Privacy Statement at microsoft.com/privacy/privacystatement.
Until you allow them, these cookies are not set and Microsoft Clarity is not loaded. If you don't allow them, the site works exactly the same.
If you allow advertising but not analytics: Google's tag has to load for the adverts, and Google's own service then sends Google Analytics a basic record of each page you view - the page address, your browser type and screen size, and your IP address, which Google uses to work out the rough area you're in. This is how Google has designed its service to work - it isn't extra tracking that we chose to add. It sets no cookie, and it doesn't use any identifier that would link your visits together, so neither we nor Google can recognise you from one page to the next. Google uses these records to estimate visitor numbers for us. If you reject both, nothing is sent to Google at all.
The analytics cookies are:
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
_ga |
Google Analytics | Tells one visitor's visits apart from another's, so we can count visitors | 2 years |
_ga_ followed by a code |
Google Analytics | Keeps track of your current visit and how many times you have visited | 2 years |
_clck |
Microsoft Clarity | Recognises a returning visitor for the session recordings | 1 year |
_clsk |
Microsoft Clarity | Links the pages you view in one visit into one recording | 1 day |
CLID |
Microsoft Clarity | Identifies your browser to the session recording service | 1 year |
Your cookie choice itself is remembered in your browser's storage, not in a cookie, so we know not to ask again. It stays until you change it or clear your browser's data.
10.4 Advertising cookies (only with your consent)
On our public website pages, the sign-up page, the page you land on after signing up, and the confirmation page after you buy credit, and only if you allow advertising cookies, Google Ads, Meta and Microsoft Advertising set cookies to:
- tell which of our adverts brought you to us;
- record that you signed up, or bought credit and how much, so we know which adverts work;
- show our adverts to people who have visited us, or signed up but not yet bought credit.
They are never used anywhere else in your account. Until you allow them, these cookies are not set, and nothing is loaded from our advertising services.
If you allow both analytics and advertising:
- Google Analytics shares information about how you use our public pages with Google Ads, and Microsoft Clarity shares it with Microsoft Advertising, to measure and target our adverts;
- if you are signed in to Google and have allowed personalised ads in your Google account, Google can link your visits to that account (Google signals). This lets Google count visitors across your devices and give us totals by age range and interests. We only ever see totals, never who you are. You can turn this off in your Google account. You can also turn off personalised adverts at any time: from Google in My Ad Center (myadcenter.google.com), from Microsoft in your ad settings (account.microsoft.com/privacy/ad-settings), from Meta and many other advertisers at youronlinechoices.eu or optout.aboutads.info, and on this site by changing your cookie choice (section 10.6).
None of this happens on studio pages.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
_gcl_au |
Google Ads | Links a visit to the Google advert that brought you | 90 days |
_fbp |
Meta | Recognises your browser for Meta adverts | 90 days |
_fbc |
Meta | Remembers the Meta advert you clicked | 90 days |
_uetsid |
Microsoft Advertising | Links the pages of one visit for Microsoft adverts | 1 day |
_uetvid |
Microsoft Advertising | Recognises a returning browser for Microsoft adverts | 13 months |
MUID |
Microsoft | Identifies your browser to Microsoft's advertising and session recording services | 1 year |
10.5 Where tracking does not run
No analytics, session recording or advertising cookies are ever used on these pages, whatever you choose:
- your Account page, including your details, email choices and "Your data and rights";
- closing or restoring your account;
- Billing - your credit, top-ups and history. The one exception is the confirmation page after you buy credit: if you allow advertising, our advertising services record the purchase there, and Google gets the basic, cookie-free record described in section 10.3;
- Security - your password, two-step sign-in and sign-in history;
- signing in, two-step sign-in codes, recovery codes, forgotten and reset passwords, and confirming your email address;
- any page only our staff can see.
10.6 Changing your choice
You can change your cookie choices at any time using the "Cookie settings" link at the bottom of every page where we use them. You can also delete cookies in your browser settings.
11. Where your IP address country comes from
We work out the country of an IP address using GeoLite2 data.
We use the country of your IP address:
- for sign-in records and as VAT evidence on payments (sections 2.2 and 6);
- to show prices in your currency on our public pages before you have an account. We look this up on our own server for that page only - we don't store it or send it anywhere. If we can't tell your country, we use your browser's language setting instead;
- to check that we can take payments from your country, and, on our Pricing page, to offer to email you when we can if we can't yet. If you ask, we keep that country with your email address (section 6); otherwise we don't store it.
When you sign up, we suggest your country from your browser's language setting. You can change it before you create your account.
This product includes GeoLite2 data created by MaxMind, available from https://www.maxmind.com. GeoLite2 is used under the GeoLite End User License Agreement (maxmind.com/en/geolite/eula). It includes data from GeoNames (geonames.org), licensed under the Creative Commons Attribution 4.0 licence (CC BY 4.0).
12. Children
PosesWith is only for people aged 18 or over. We don't knowingly collect information from anyone under 18. If we are told an account may belong to someone under 18, we lock it and ask for ID, as our Terms (section 3.1) explain. If the account holder is under 18, we close the account, refund its unused credit and delete its information, apart from any records the law requires us to keep.
13. Security
We protect your information with measures that suit the risk, including encrypted connections, scrambled passwords and limited access. No system is completely secure. If something goes wrong that puts your information at risk, we will act quickly and tell you and the ICO where the law requires.
14. Changes to this policy
We may update this policy. We will show the date of the latest version at the top. If we make an important change, we will tell you by email before it takes effect.
15. Contact us
- Email: support@poseswith.com
- Post: Richard Cutler trading as PosesWith, The Bristol Office, 2nd Floor, 5 High Street, Westbury-on-Trym, Bristol, BS9 3BY. Post only - not open to visitors.